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Help for Members Impacted by Severe Storms and Heavy Rains in Ohio

March 21, 2019
We're taking steps to help our members and emergency personnel impacted by severe storms and heavy rains in Ohio.
If you live in Adams, Athens, Brown, Gallia, Guernsey, Hocking, Jackson, Jefferson, Lawrence, Meigs, Monroe, Morgan, Muskingum, Noble, Perry, Pike, Ross, Scioto, Vinton, and Washington counties, and any other counties that subsequently declared an emergency due to dangerous and damaging conditions resulting from the severe storms and heavy rain that began February 5, 2019, and lasted through February 13, 2019, here’s what you should know:
 
  • Your policy won’t be canceled due to nonpayment of premium from March 15, 2019, through June 11, 2019
  • You will not be penalized for any late payments during this period
Relaxed guidelines are in effect from March 15 through June 11, 2019, for impacted members in Ohio. They apply to members with Anthem group or individual and family health plans. They do not apply to Federal Employee Health Benefit Plan members, Medicaid, Medicare, Medicare Part D, Medicare Advantage and Specialty – these programs have their own specific guidelines.
 
If you need additional support, call the Member Services number on your ID card or select Customer Support on this website.
 
We hope you and your loved ones stay safe.